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Watch this short two minute video to learn more about how Affiliated's IT and managed services team can help you grow and achieve your business goals.
Why Chose Affiliated For Your Managed Services
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1. Our Focus Is On You
We focus on our client’s success and that focus leads to long-term relationships. More than 80 percent of our clients have been working with Affiliated for over five years.
2. We Specialize In Growing Companies.
That means we understand your incredibly hectic and stressful work schedule and WHY it’s critical to remove obstacles, frustrations and technical problems to keep you productive. To date, we’ve worked with well over 100 Growing Companies in Central Ohio. We know the systems you work with and focus on making them work seamlessly to improve your efficiency by eliminating extra steps, minimizing workarounds, and reducing manual effort. We also have tech support available 24/7/365 since we know you don’t work the normal “9-5” day, and can help you maintain the freedom to work remote while making sure you meet compliance standards for data security and backups.
3. Industry Expertise
We’ve developed strong expertise in the Manufacturing, Distribution & Supply Chain, Professional Services, Non-Profit, and Healthcare industries for organizations with 25 to 250 employees. We have over 20 years of experience working with clients in these industries and are familiar with what is important to you.
4. Address Your IT Needs – From Vision Through Long-Term Support.
We assist from vision to design and planning, to product specification through pricing and acquisition, to installation, implementation, documentation and project management, to post-project support of you and or your users. This allows you to have one consistent team to work with and provides more efficient service and support for you and your team.
5. Flexible, Tailored-To-Your-Needs Support Options
Affiliated provides Managed Services Solutions in a variety of options - for companies that need a complete a IT services solution or companies that have IT staff and need additional help. Affiliated provides our customers with a variety of managed support options, ranging from back-end maintenance and monitoring for issues, to user help-desk support with ticketing, to strategy and budget and asset/license lifecycle management. We have successfully provided these services for over 10 years and can create a solution specifically for you and your team.
6. Certified Experts On Staff.
Unlike other IT firms, who have one or two guys trying to juggle multiple projects and wear various hats, we have a team of vendor certified engineers on staff with diverse, specialized areas of expertise who work together to deliver the most effective and correct solutions to you. We assign the right team to fit your IT needs.
7. Leverage Our Vendor Relationships To YOUR Advantage.
Having an advanced level of partnership with key vendors (e.g. Microsoft, VMware, and Dell) allows us access to special pre- and post-project assistance support levels that most “partners” do not have. We are able to get additional vendor support and can provide the right solutions, priced right and validated by the vendor, so if any issues come up, we work lockstep with you to get them resolved quickly and effectively.
8. Support Both On-Premise And “Cloud” Solutions.
Some IT firms won’t offer or recommend cheaper cloud solutions because THEY make less money. Our philosophy is – and always has been – to offer what’s BEST for the customer, not us. That’s how we keep so many customers long-term. We’ll base our recommendations on what YOU want and what YOU feel most comfortable with. Our job is to lay out your options, educate you on the pros and cons of each and guide you to the best, most cost-effective solution for you.
9. All Projects Are Completed As Agreed On and On Budget.
When you hire us to complete a project for you, we won’t nickel-and-dime you with unforeseen or unexpected charges or delays. We guarantee to deliver precisely what we promised to deliver, on time and on budget. We can offer our agreements on a fixed-fee basis so you know exactly what you’re going to pay, not a penny more.
10. One Of A Few Elite Microsoft Office 365 Partners In The Country.
They call us their “SMB Champions” (SMB stands for small-medium business). Migrating (or setting up) Office 365 and other cloud solutions is NOT something you want to attempt on your own. There are dozens of ways an improper setup can cause problems, systems that don’t work, lost data and e-mail, and a host of other problems – you need someone with experience in multiple environments with a variety of clients. We have that experience – from a small office with 50 employees to a full Office 365 migration for a customer with 1,000 employees, we can help.
Contact us to learn how our Managed Services and Support Solutions can help move your business forward.